Most frequent questions and answers
Warranty for TACS collection is 24 months from date of purchase. Please note that the warranty does not cover used batteries or normal wear and tear of case, glass or strap. The warranty does not cover any damage on any part of the watch resulting from abnormal use, lack of care, negligence, accidents.
Please save the printed order confirmation. This order confirmation is your warranty. For all other inquiries concerning shipment and returns, please contact us. Please note that the customer is responsible for the cost of sending the product back to TACS should the defective is proofed to be caused by above reasons.
Yes, you can buy strap independently. But since most of our models are not designed for a changeable strap, so should you be interested in purchasing, please kindly email firstname.lastname@example.org.
Order is to be proceed with 24hours upon payment confirmation (holiday excluded) and depend on the shipping package you choose, it should arrive within 2-8 business day.