About Watch

Q.: What kind of Leather do we use for strap?
A.: All of the them are genuine leather, depends on the different model there are different origin of the material, most of them are from Italy.

Q.: Can I buy strap?
A.: Yes, you can buy strap independently. But since most of our models are not designed for a changeable strap, so should you be interested in purchasing, please kindly email contactus@tacs-image.com.

Q.: How long is battery life?
A.: 1.5-2 years.

Q.: What is 316L stainless steel?
A.: It is stainless steel we use for all case and bucket that is allergy free.

Q.: Is all the watch water resist?
A.: Yes, most of our model is 5ATM water resistance.

Q.: How long will I receive my watch after an order is placed?
A.: Order is to be proceed with 24hours upon payment confirmation (holiday excluded) and depend on the shipping package you choose, it should arrive within 2-8 business day.

Q.: Can I exchange my watch after receive?
A.: It is possible for an exchange should it involve production defective problem only.

Q.: Can I buy parts from you if the watch has a problem?
A.: Yes, you may email contactus@tacs-image.com to place purchase.

Q.: What kind of movement do you use?
A.: Depends on model, most of the watches are with Japan Miyota movement.

Q.: Is there a gift packing for the watch?
A.: Every purchase comes with a standard TACS packing with warranty card.

Effective Date: January 1, 2019
Updated: January 1, 2019